Chapter Officers
MONTANA APCO
Susan Bomstad has been serving Montana APCO since 1972.  She has served diligently in the role of
Secretary/Treasurer for many  years.  She was elected President in 2005, being re-elected in 2009.  Susan has
worked for Missoula 9-1-1 for the past 25 years.  Susan has co-chaired the last four conferences in Montana.  
Susan is currently the Assistant Manager for Missoula 9-1-1. Susan sits on the National APCO Professional
Communications Human Resource Taskforce (Pro-CHRT) for her tireless work on the 20-year retirement issue
for Dispatchers.
 She can be contacted at:  sbomstad@co.missoula.mt.us



Joanna Hamilton is the Director of Ravalli County 9-1-1 in Hamilton since 2003.  Joanna's Public Safety career
has been inspirational and started with firm roots in EMS, beginning in 1982 Harlem.  She has continued
nurturing those roots into a career as a Dispatcher in 1995 when she began dispatching for Ravalli County 9-1-1
and MHP.  She has also spent many hours as a volunteer with the Corvallis QRU.  She is married to Captain
Tom Hamilton with MHP and they have four children.  She was elected as Montana APCO's Chapter
Vice-President in 2009.
 She can contacted at:  jhamilton@ravallicounty.mt.gov
Chapter Officers
Montana APCO Chapter Officers
President--Susan Bomstad   Vice-President--Joanna Hamilton
Secretary-Treasurer--Peggy Glass  
National Executive Council Representative--Kimberly Burdick  
Jason Ledford--Historian, CCAM--Cliff Peck
The Association of Public-Safety
Communications Officials
Kimberly Burdick is the Communications Manager for the Chouteau County Sheriffs Office.  Her roots in
dispatching, beginning in 1989.  She has been a member of APCO since 1997 and appointed as the National
Executive Council Representative for Montana in 2004, being re-elected in 2009.  She has been passionate
about Public Safety devoting her time and career serving the Montana APCO Chapter and National APCO.  She's
served on the Member and Chapter Services Committee since 2003, Call Center Standards Committee since
2006 and is also on Pro-CHRT, NJTI, TERT State Coordinator, and was recently elected to the Finance and
Budget Committee.  
She can be reached at: kburdick@chouteaucosomt.com
Cliff Peck is the Commercial Chapter Advisory Member for Montana.  Cliff is with Alster Communications.  
He can be reached at:  
cliff@alster.com
Peggy Glass
Peggy Glass was elected Secretary/Treasurer for the Montana APCO Chapter in 2009. She has been
dispatching in Park County for 29 1/2 years and was promoted to 9-1-1 Director in 2003.  Peggy represents Park
County on the South Central Consortium and act as chair person.  She is also on the IM Finance and
Governance Committee.  
She can be reached at: pglass@livingstonmontana.org
Jason Ledford
has been with the Great Falls/Cascade County 9-1-1 Center since January, 2002.  He has been an active
member of APCO since 2007, serving on the Conference Committee and as Assistant State Coordinator of the
TERT Program.  He is married to Stacie and has three children.  When he has time, Jason enjoys fishing and
playing with his kids and animals.
 He can be reached at: jledford@greatfallsmt.net